feedback Archives

July 4, 2020July 4, 2020

How to Give Feedback To A Defensive Employee So They Will Listen

When you try to give feedback to an employee, is it always someone else’s fault? The employee will always have a reason for their issue, co-workers to point the finger at, or leadership to blame for their poor behavior. This type of employee is a challenge because they are not receptive to feedback and they really push back and get upset at any critiques. It’s essential that they both hear your message and recognize that improvements need to be made. Here is how to give feedback to a defensive employee so that they will listen.

March 1, 2020March 1, 2020

Apologizing as a Leader: the Necessary Step to Keep Your Team on Track

Leadership is all about the art of the apology. As a Manager, apologies will be directed towards customers, your boss, and absolutely must go to your employees. Apologizing as a leader towards your staff is very difficult, but a necessary process for the health of your team.

Apologizing to your staff is not a sign of weakness as a leader. Think of all of the authority you have and the decisions that you need to make on a daily basis. As discussed in the post, Identify the Top Management Decision Traps That Anyone Can Fall In To , we all have the ability to make mistakes.

February 23, 2020March 3, 2020

Why You Should Care if Employees Think Decisions Are Fair

If you have ever had employees grumbling about the fairness of work assignments, distribution of work, vacation approvals, or amount of shift work then you are not alone. Unfortunately for middle managers, this is not an exhaustive list of complaints that can lead to the perception of unfairness.

An employee’s perception on what is fair is all that matters, not your attempt as a manager to make things equitable. Human brains are wired to perceive the fairness of how financial rewards are distributed. It’s not much of a stretch to apply this brain function to decisions that occur around them in the workplace.

November 24, 2019June 25, 2020

Performance Review Phrases to Use for High Performing Employees

Performance review time is enough to elicit a hearty sigh from even the most seasoned manager. Although the review for the problematic employee can write themselves, writers block can occur when trying to find constructive feedback for a performance review for high performers. Below are some meaningful positive and negative feedback phrases that are associated with a high performing employee.

July 1, 2019August 25, 2020

Tips For Giving Feedback to Staff that Lack Self-Awareness

Aside from performance reviews, there are times in which constructive feedback will need to be provided to staff because they are not meeting your expectations. I like to call this, “difficult talk Fridays”. Giving feedback to staff is difficult enough, giving feedback to staff that are not self aware seems impossible.