When you try to give feedback to an employee, is it always someone else’s fault? The employee will always have a reason for their issue, co-workers to point the finger at, or leadership to blame for their poor behavior. This type of employee is a challenge because they are not receptive to feedback and they really push back and get upset at any critiques. It’s essential that they both hear your message and recognize that improvements need to be made. Here is how to give feedback to a defensive employee so that they will listen.
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