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Powerful and Persuasive Words to Use as a Leader

It’s not what you say, it’s the art of how you say it. Art? Yes, language and tone is a powerful tool to persuade action as a leader. By choosing your words carefully and paying close attention to tone, you control your messaging. Through this careful messaging, you can persuade and change how people view you and your leadership. Read below to learn some powerful and persuasive words to use as a leader.

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Addressing Team Performance Issues when the Previous Manager Avoided Conflict

Change is difficult

Are you a new or experienced manager coming on board to an established team? There may be some unspoken rules or team norms that require your time to sort through.  It becomes a challenge when these team norms are undesirable and cause issues with quality, service, organization, or interpersonal conflict.

This dysfunction creates an unproductive environment and needs to be addressed for the health of the team.  The challenge comes with what to do with a team that has such firmly established poor dynamics – because their previous manager let them get away with it!

After you have finished cursing the previous manager’s name, you need to come up with a plan to get the team back on track. Standards for professionalism need to be clear, boundaries need to be set, and quality work needs to be set as the expectation.

Read on to find out the risks of doing nothing and tips on how to address these deeply rooted behaviors.

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